Eligibility for Replacement:

No Returns or Refunds: We do not offer returns or refunds once products are sold and delivered.
Sale Items: Items marked as ‘Sale’ are non-returnable.
The products purchased on KesariCollection.com can be exchanged within 5 days of delivery.Post this, exchange is not allowed.
For Exchange,Contact Our Customer Support at +91 6356080910 (Mon to Sat 10 AM to 6 PM).
Exchange Process is Approved Once.
The item must be in its original condition, unworn, unwashed, and with all tags attached & Unboxing Video is Required for return.

Process Foe Replacement

Contact our customer service team at +91 6356080910(Mon-Sat 10:00AM To 6:00PM) to initiate a Replacement request.
Provide your order number and details about the item you wish to Exchange.
Also attached Unboxing video to our Mail Id.
Our team will guide you on how to Exchange the item, including any shipping instructions.

Return Shipping:

Customers are responsible for the return shipping. You May Sent return parcel to Our Warehouse Address via Your Own Cost.
We Have not Any Kind Of Reverse Pickup Service Now So Careful About It.
If Reverse Pickup Done From Our Side Customer Want to Pay 250/- rs for Reverce Pickup.
We recommend using a trackable shipping method to ensure the safe return of the item.

Exchanges:

At this time, we do not offer direct exchanges. If you wish to exchange an item for a different size or color, please initiate a return Process As per Above Return process.
If You Want To exchange any product You Want To Send parcel to Our Warehouse Address Via Your Own Shipping Cost.
The item must be in its original condition, unworn, unwashed, and with all tags attached & Unboxing Video is Required for return.

Exceptions:

Certain items such as undergarments, swimwear (with hygiene seals removed), and personalized/customized products may not be eligible for return due to hygiene and customization reasons.
Items purchased during promotional sales or clearance events may have different return conditions, which will be specified during the purchase.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately upon receipt for assistance. We will work to resolve the issue promptly.

Customer Satisfaction:

Your satisfaction is important to us. If you have any concerns or need further assistance regarding returns or refunds, please reach out to our customer service team.
By shopping with Kesari collection, you agree to abide by our return and refund policy outlined above.

Thank you for choosing Kesari collection for your women’s clothing needs. We look forward to serving you again!

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at Collectionkesari56@gmail.com
Our contact information is posted below:

Kesari collection

Support Mail:- Collectionkesari56@gmail.com
Support Phone No:-  +91 6356080910.
TIme :- (Mon-Sat 10:00AM To 6:00PM)

All the legal cases will be the treated in only SURAT jurisdiction court.